Business Type:
All Lines
Insurance
Business Size:
Small
Location:
North Haven, CT
All Lines
Insurance
Business Size:
Small
Location:
North Haven, CT
The Pension Service
The company started a telecommuting program in 2005 to retain skilled employees by offering more flexibility to help with work/life balance and to increase the company's ability to compete with large insurance companies in attracting qualified staff in Connecticut.
Telecommute Connecticut consultants:
- Developed a self-selection process to identify employees' suitability to telecommuting.
- Created documents, policies and procedures.
- Trained telecommuters and managers.
- Provided guidance that prepared the company in creating useful work procedures and engaging in communication to ensure that work is running smoothly.
- Prepared in-house IT staff on the importance of being responsive in supporting telecommuters' technology needs
- The company retained skilled and qualified employees who had young families and needed more flexibility.
- The company has been successful in attracting highly qualified employees who might otherwise take positions with larger companies.
- The self-selection process has been used very effectively by employees in either identifying or eliminating themselves as potential telecommuters.
- The availability of telecommuting has had a positive effect on employee morale and attendance.
- Michele Henry, Executive Vice President, The Pension Service